Privacy Policy
Last Updated: March 17, 2024
PostPulse ("we", "our", or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and protect information when merchants and customers interact with the PostPulse service.
1. Information We Collect
We may collect the following types of information:
Merchant Information
When merchants install PostPulse through Shopify, we may collect:
- Store name
- Store domain
- Shopify account information
- App usage data
This information is provided through the Shopify platform.
Customer Survey Data
When customers respond to surveys displayed on a merchant's store, we may collect:
- Survey responses
- Interaction data with the survey widget
- Technical data such as browser type or device information
We do not intentionally collect sensitive personal information.
2. How We Use Information
We use collected information to:
- Provide and operate the PostPulse service
- Store and display survey responses for merchants
- Improve the functionality and reliability of the service
- Monitor usage and prevent abuse
3. Data Sharing
We do not sell personal information.
Information may be shared only:
- With the merchant who installed the survey
- With service providers necessary to operate the application
- When required by law
4. Data Retention
We retain survey data and service data only for as long as necessary to provide the Service or comply with legal obligations. Merchants may request deletion of their data.
5. Security
We implement reasonable technical and organizational measures to protect data from unauthorized access, misuse, or disclosure. However, no system can be completely secure.
6. Third-Party Services
PostPulse operates within the Shopify ecosystem and may rely on third-party infrastructure providers to deliver the Service. These providers may process data on our behalf.
7. Children's Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated date.
9. Contact
If you have questions about this Privacy Policy, you maycontact us